COMMON QUESTIONS

WHAT IS my paper box?

My Paper Box is a monthly personalized stationery subscription that delivers themed notepads and curated paper goods straight to your door. Every item is designed and handmade in Austin, giving you a one-of-a-kind stationery experience you won’t find in mass-produced boxes.

We offer both one-time purchases and subscriptions. Choose between The Paper Box or The Mini Subscription, or shop individual items in The Paper Shop.

Where are the items made?

Everything is designed and printed in-house by My Paper Box in Austin. 

Are your products handmade?

Yes—every notepad, card, and paper item is designed and printed in-house in Austin. We create everything in small batches to keep each month’s stationery theme truly special.

How You Know We’re a Real Company

We’ve been featured in subscription box reviews and unboxing videos across the web, and we’ve shipped thousands of boxes since launching. You can see customer reviews, past theme photos, and behind-the-scenes updates on our website and social media.

Do all items allow personalization?

Not every product is customizable, but many are. Each listing clearly shows personalization options when available.

What makes My Paper Box different from other stationery subscriptions?

We specialize in personalized notepads, monthly themes you won’t find anywhere else, and handmade, small-batch stationery. Each box is thoughtfully curated, created in-house, and designed to give you a personalized stationery experience from start to finish.

Can you print custom items?

Absolutely! We are a full print shop and can help with all your other printing needs. Email us info@mypaperbox.com or visit the request a quote page.

Where are you located?

We are in Austin Texas! Soon we will have a retail section. Come visit us!

Subscription Basics

What a Subscription Box Is

A subscription box is a product you sign up for once, and it automatically arrives every month. You can skip months, update personalization, and manage your account at any time.

What “Theme” Means

Every month has a different design theme, such as seasonal colors, holidays, florals, retro vibes, animals, or playful illustrated concepts. The theme shapes the colors, artwork, fonts, and matching items in the box. view past boxes for examples

Why There’s a Wait

Each box is designed, printed, and assembled after orders close, so it’s made specifically for you. Personalization takes time, and each box is produced in small, careful batches.

If You Don’t Like a Month’s Design

Themes change monthly, so if one month isn’t your favorite, the next one will be completely different. The variety is part of the fun.

Why People Buy Without Seeing the Contents

The Full Box is built around surprise and delight. Customers love the mystery of a new theme every month and the fun of opening a box full of personalized items made just for them. It’s like receiving a monthly gift with your name on it.

top subscriber Questions

Tell me more about The Mini Subscription

The Mini Notepad Subscription delivers a single personalized notepad (plus a matching desk calendar) designed around each month’s exclusive theme. Every design is created in-house and printed by hand, giving you boutique-style stationery that’s both functional and collectible.

Your notepad can be used for to-dos, journaling, reminders, grocery lists, project tracking, or simply brightening your workspace. Each theme is limited edition and printed only for subscribers, so your desk always gets something fresh and unique.

Perfect for planners, note-takers, pen-and-paper lovers, teachers, students, and anyone who enjoys monthly happy mail, the Mini Notepad Subscription keeps things simple while still delivering personalization and creativity. sign up here

Tell me more about The Paper Box Subscription

The Classic Paper Box is our full monthly stationery experience—personalized, themed, and handcrafted in small batches. Each month features:
• A brand-new design theme
• Multiple personalized notepads tailored with the name of your choice
• Matching greeting cards, postcards, stickers, bookmarks, desk extras, and seasonal surprises
• A collectible monthly magazine full of fun holidays, writing prompts, creative challenges, and inspo

Everything is designed and printed in Austin, Texas, allowing us to create unique stationery you won’t find anywhere else. Every item in your box is curated to work beautifully together: coordinating colors, complementary illustrations, and playful details that elevate everyday writing.

The Paper Box brings joy to planners, list-makers, writers, card senders, and stationery collectors. It’s a fun, thoughtful way to stay organized while enjoying a bit of surprise and creativity each month.

Subscribers also enjoy the flexibility to switch boxes, skip months, or update their personalization anytime. Your subscription adapts to you, and every delivery shows up ready to brighten your desk with themed paper goodness.

Reserve your box here

How does personalization work?

You choose the name or details you want printed on your personalized notepads and paper goods. Personalization updates can be made anytime before your next renewal so each month feels custom-made. 

Please contact us asap, as we are working around the clock and need to start production changes as soon as possible.

What comes in the Full Box?

The Paper Box is our complete monthly stationery subscription, featuring multiple personalized notepads, coordinating cards, stickers, desk accessories, and themed surprises. Each box also includes a monthly magazine packed with holidays, writing prompts, and creative inspiration. 

When do boxes ship?

Your first box ships at the end of the month and arrives before the next month begins.
Example: Buy in March → Your box arrives before April.

This ensures your box always matches the upcoming month.

Will my box look the same every month?

No—every month features a completely new and exclusive stationery theme. Designs, colors, and items change monthly so your subscription always stays fresh and fun. 

Subscription Polices

How do I cancel my subscription?

Canceling is easy and hassle-free. Just log into your account and select “Cancel Subscription.” There are no hidden fees or penalties.

IMPORTANT to view your subscription portal please click here

Can I skip a month?

Absolutely. You can skip a month at any time from your account dashboard—perfect if you’re traveling or want to pause your subscription temporarily.

To manage your subscription (skip, cancel, or update details), visit your subscription portal here.

Can I change my personalization later?

Yes! You can update your personalization in by contacting us whenever needed. Changes apply to your next monthly shipment of stationery.

Can I upgrade or switch plans?

Yes. You can switch anytime through your account. Plan changes will apply to your next renewal.

Print shop questions

What can you print?

All types of things, email us for a direct quote.